Privacy Policy
Last updated: February 9, 2026
What's Covered
How we handle your personal information when you visit our site or request a quote.
Info We Collect
Name, phone, email, address, and service details you provide when requesting a quote.
How We Use It
Only to provide quotes and services. We don't sell your data to third parties.
1. Who We Are
Platinum Wash PDX ("we," "our," or "us") is a locally owned exterior cleaning company based in Portland, Oregon. We operate the website platinumwashpdx.com.
2. Information We Collect
We collect the following types of information:
- Contact information: Name, phone number, email address
- Property information: Address or city, service type requested
- Usage data: Pages visited, time spent on site (via analytics)
- Communication data: Messages or notes you include in your quote request
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule services
- Contact you about your service appointment
- Improve our website and customer experience
- Send occasional updates if you've opted in
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share limited information with service providers who assist us in operating our business (e.g., scheduling tools, email services), but only as necessary to deliver those services. All such providers are contractually required to maintain confidentiality.
5. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. If you'd like your data removed, please contact us.
6. Security
We take reasonable steps to protect your information, including using HTTPS encryption on our website. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You may request access to, correction of, or deletion of any personal information we hold about you by contacting us at contact@platinumwashpdx.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We'll post the updated policy on this page with a revised date. Continued use of our site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us: